Support
How to post an idea on DJ-Extensions support portal
Posting an idea on our support portal is a great way to let us know what features you request. Once you post an idea, other users can vote on it. When the idea receives many votes, we're sure this is something we should consider implementing in ...
How can I contact support?
Ways to contact DJ-Extensions team Add a ticket Add a post on the community forum Use the chat you find on our website More Learn more about the support portal. We also strongly advise using our Knowledge Base with a great search that will help you ...
I am not sure how to do it, can you install and configure the extension for me?
Sure, we can also modify the look and feel to fit your site even better. Just contact us by email and we'll quote the works needed.
How to reset password
If you need to reset the password, below you can find the procedure. It's a standard Joomla password reset flow: go to password reset page -> https://dj-extensions.com/log-out/reset enter your email address check your mail inbox for the email with ...
If I purchase your extension, what support can I get?
We provide support for users with an active subscription plan. According to point 7 of our Terms of use, our support includes the following matters: fixing reported bugs of extensions. Bug needs to be reported along with instructions on how to ...
What to do to get support
First, make sure that your subscription is active (we can support only active subscribers if your subscription expired you can renew it with an automatic 25% discount). You can check your current subscriptions in "My licenses". There are few simple ...
Introducing the new Support Portal
About this Support Portal Welcome to the new Support Portal to replace multiple systems we used earlier. Signup for a new account preferably with the same email you used for your account at DJ-Extensions.com and/or the one you used earlier to ...